Privacy policy

Privacy Policy

Last Updated: October 25, 2023

This Privacy Policy outlines how Castle Sewing Machines Ltd. uses and safeguards your personal information, ensuring compliance with the EU User Consent policy and the General Data Protection Regulation (GDPR). Your privacy is important to us, and we are dedicated to protecting your data. We may update this policy, so please review it periodically to ensure your satisfaction with any changes.

Contact Information:

Castle Sewing Machines Ltd
5A Greaves Road,
Dewsbury,
West Yorkshire WF13 1EP
Email: castlesewing@btinternet.com
Phone: 01226 722189

What We Collect

We may collect the following information through various methods and services:

• Your Name
• Contact Information, including Email Address
• Demographic Information, such as Postcode, Preferences, and Interests
• Other Information Relevant to Customer Surveys and Offers

How We Use the Information

We collect this information to better understand your needs and provide you with an improved service, specifically for:

• Internal Record Keeping.
• Enhancement of Our Products and Services.
• Periodic Promotional Emails About New Products, Special Offers, or Other Relevant Information.
• Contacting You for Market Research via Email, Phone, Fax, or Mail.
• Customizing the Website According to Your Interests.

User Consent for Cookies and Personal Data:

To comply with the EU User Consent policy and GDPR, we obtain your legally valid consent for:

• The use of cookies or other local storage where legally required.
• The collection, sharing, and use of personal data for personalisation of ads.

How We Seek Consent:

• We maintain records of the consent you provide.
• Clear instructions for revocation of consent are readily available to you.

Security

We are committed to securing your information. We have implemented physical, electronic, and managerial procedures to protect the information we collect online and prevent unauthorised access or disclosure.

Use of Cookies

Cookies are small files that seek your permission to be placed on your computer’s hard drive. They help us analyse web traffic and provide a tailored web experience based on your preferences. We use traffic log cookies for statistical analysis purposes, and the data is removed from the system afterward. You can choose to accept or decline cookies; most web browsers automatically accept cookies, but you can modify your settings if you prefer not to accept them.

Third-Party Services

We use third-party services such as Google Analytics, Mailchimp for email communications, Shopify Payments, and PayPal for payment processing. These services may have their own privacy policies, and we encourage you to review their policies as well.

Links to Other Websites

Our website may contain links to other websites. However, please be aware that we have no control over these external sites. They are not governed by this privacy statement. We cannot be held responsible for the protection and privacy of the information you provide while visiting such sites. For your safety, review the privacy statement applicable to the website in question.

Controlling Your Personal Information

You have control over your personal information and can:

• Indicate your preference regarding the use of your information for direct marketing purposes when filling in a form on the website.
• Change your mind about our use of your personal information for direct marketing purposes, which you previously agreed to, at any time by writing to us at castlesewing@btinternet.com.

We do not sell, distribute, or lease your personal information to third parties without your permission or unless required by law. We may, however, send you promotional information about third parties if you express an interest in this.

Requesting Your Personal Information

If you would like details of the personal information we hold about you, subject to a small fee, please write to:

Castle Sewing Machines Ltd
5A Greaves Road,
Dewsbury,
West Yorkshire WF13 1EP

Correcting Your Information

If you believe any information we hold about you is incorrect or incomplete, please contact us as soon as possible at the provided address or email:

castlesewing@btinternet.com

We will promptly rectify any incorrect information we discover.

Your privacy and data security are important to us, and we are dedicated to providing you with a secure and transparent experience while using our website, in full compliance with the EU User Consent policy and GDPR.

Terms of Service

Last Updated: October 25, 2023

Welcome to Castle Sewing Machines Ltd. By accessing and using our website, you agree to comply with and be bound by the following Terms of Service. If you disagree with any part of these terms, please refrain from using our website.

Website Usage

• The content of this website is for general information and use only. It is subject to change without notice.
• Neither Castle Sewing Machines Ltd. nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

Intellectual Property

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced on this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised Use

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without Castle Sewing Machines Ltd.’s prior written consent.

Privacy and Cookies

• Your use of this website is also governed by our Privacy Policy and Cookie Policy.

Use of Cookies for Personalized Advertising and Data Usage

We would like to inform our users about the use of cookies for personalized advertising and how Google may use their personal data when they give consent on our site. By using our services, you acknowledge and agree to the following:

Cookies for Personalised Advertising:

Cookies are small text files that are placed on your computer or device when you access our website. These cookies help us analyse web traffic and provide a tailored web experience based on your preferences. Some of these cookies are used for personalized advertising, allowing us to serve you with more relevant and engaging content.

Google's Data Usage:

When you consent to the use of cookies on our site, you are also agreeing to the collection, sharing, and use of personal data for personalized advertising, in accordance with Google's policies. To learn more about how Google may use your personal data, please refer to Google's Privacy & Terms site. You can access Google's Privacy & Terms by clicking on the following link: Google's Privacy & Terms.

Please be aware that Castle Sewing Machines Ltd. does not have control over how Google uses the personal data collected through the cookies used on our website. Google's data usage is subject to their privacy and terms policies, which you can review on their website.

We encourage our users to review these policies and make informed decisions regarding their data privacy and consent. If you have any questions or concerns about how your data is used, please feel free to contact us at the provided contact details in our Privacy Policy.

Your privacy and data security are important to us, and we aim to provide transparency about data usage in compliance with the EU User Consent policy and Google's recommendations.

Disclaimer

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

Changes to Terms

• Castle Sewing Machines Ltd. may revise these terms and conditions at any time. Please review these terms and conditions regularly to ensure you are aware of any changes. Your continued use of this website after changes have been made indicates your acceptance of these revised terms.

Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at:

Castle Sewing Machines Ltd
5A Greaves Road,
Dewsbury,
West Yorkshire WF13 1EP
Email: castlesewing@btinternet.com
Phone: 01226 722189